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General Discussion

Comments

10 comments

  • Avatar
    Ami Dewar

    Someone contacted us with a similar experience.  What device do you have specifically?  Going to push this to our iOS team.

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    GEORGE MOURA DE ARAUJO (Edited )

    I think it was me... The user asking for my help have an iPhone 7

  • Avatar
    Ami Dewar

    So you both have the same experience?  Are you able to go into user settings and send your logs? 

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    GEORGE MOURA DE ARAUJO

    In the same phone (iPhone ) I logged and displayed only two spaces... when he logs he can't see any of his spaces... I attached his log. I have Android , iPhone and IPad, and he can't see in his iphone

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    Heath Holcomb

    Could you let me know what language, region, and timezone the devices are set to use?

    You can find this info under Settings -> General -> Language and Region and also Settings -> General -> Date & Time. Obviously, the names will be a little different if the devices aren't using English but the settings should be in the same spot.

  • Avatar
    LUIS FELIPE GARZON TORRES

    I have the same problem. Watson Workspace run well in my laptop but when I lunch the App in my iphone 6 I can not see any Space. The Funny thing is that I can see all the Notification in the iPhone and in the Apple watch but when I try to use the app nothing happen, I already send the logs from the user lfgarzon@co.ibm.com. Please if you can help me with this issue could be great to show to clients the experience.

  • Avatar
    Ami Dewar

    Could you also provide the info Heath asks above - language, region, timezone the device is set to?  

  • Avatar
    LUIS FELIPE GARZON TORRES

    Languge: Spanish

    Region: Latin America-Colombia

    Timezone: GMT-5 (Bogotá)

  • Avatar
    Ami Dewar

    Thank you!

  • Avatar
    GEORGE MOURA DE ARAUJO

    Hi Heat, as requested

    Language: English

    Region: Brazil

    Timezone: São Paulo

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