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Ideas

Make the "Type something" box more prominent

Comments

3 comments

  • Avatar
    Ami Dewar

    Thanks Steven - did they give you any ideas for how we could make that more prominent/obvious to new users? 

  • Avatar
    Steven Vaughan

    Hi Ami,

    The users I spoke to just didn't see it (using a browser). It just wasn't obvious to them. Once you know when it is, it's fine obviously but for a new user that's never seem WWS before, some didn't spot it.

    If there is a way to detect that it's a first login, make it more obvious perhaps. What about a simple "how to" guide that pops up upon first login? It's very easy to use, but some users will be adverse to change/new things and will be resistant so the easier you guys make it, the easier it will be to get these "painful" users on board.

    Thanks, Steven

  • Avatar
    Ami Dewar

    We are definitely working on a first use experience with a guided tour, some inline nudges - I was just curious if there was anything in particular that would have made this more obvious - appreciate the response.  

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