Want to be able to upload and share your Connections files with your team in Workspace? No problem! The Connections Files integration brings your content and your conversations together so you can collaborate seamlessly. There are two ways you can do this:
- From any of your spaces in Watson Workspace, you can upload and share content from Connections Files
- From Connections Files, you can share content directly to any of your spaces in Watson Workspace.
Upload a Connections file to a space (in Workspace)
To work with your Connections content in Workspace, you'll first need to add the Connections Files application to your space and give Connections Files access to your space. From there on out, it's just upload and share!
Adding the Connection Files app
Follow these steps to integrate Connections Files with Watson Workspace.
- Go to the space where you want to add Connections Files. Click your space name to access Space Settings.
- Choose Apps from the settings navigation.
- Choose the Connections Files application, click it and select Add App.
Once you've added the app to your space, you can now choose to upload files from either your computer or Connections files. The first time you upload from Connections Files, you'll need to login to Connections in order to gain access to your files. Here's how to authorize Connections for Workspace:
- Choose the upload icon in the message input field, just as you will anytime you want to share content with your space. Select Connections Files. If you don't immediately see Connections Files as an option, refresh your browser or the desktop client.
- Sign in to Connections Files
- You may also be prompted to sign in to Watson Workspace.
- Give access to Connections Files to access your Workspace account by clicking Allow.
Uploading files to Watson Workspace
Now you are ready to share and upload files to Watson Workspace. Immediately after authorizing Connections files, you'll see the Connections File Picker.
- From the Connections File Picker, choose the file you want to share.
- Select Share.
Now the file has been shared into the space. When you share a Connections file, a link is inserted into the conversation; clicking that link opens the file in a new tab or window. In most cases, everyone in the space can follow the link to to get access to read the file, including people who were added to the space after the link was posted. When the shared file is a Community file, access levels will not be updated.
Tip: You can share a file from your computer to Connections and Workspace at the same time. In the Connections File picker, go to My computer, choose a file, using drag and drop or by browsing, and click upload to share.
Note: You can only share one file at a time, but you can repeat the same steps to share as many files as you'd like.
Can't access the shared file? Try these tips
If you encounter any problems related to shared Connections files within Workspace, here are some things you can try:
- First, make sure that you and the people you are sharing the file with (space members) are all properly logged in to Connections Cloud and Watson Workspace, and have permission to read the file.
- If you browse to a Connections file and select it, and see "Oops...something went wrong. Your action could not be completed." This message indicates that you don't have access to the file, either because the person who originally shared the file lost their own access (so anyone they shared it with also lost access), because they explicitly revoked your access, or they let the permission expire. Ask the original sharer to verify both their own access to the file, and the permissions they set on the file. Once you're sure you have access to the file, try uploading it again.
If someone tells you that when they clicked your link, they were redirected the Connections files default or “My Drive” screen and cannot read the file. This could mean that the person who clicked the link doesn't have access to the file, for one of the following reasons:
- The person who clicked the link was not properly logged in to Workspace (perhaps they don't have access to the space where you shared the file).
- The person who clicked the link belongs to a different Connections Cloud organization, which does not have access to the file.
- The user who originally shared the file in Connections has lost their own access to it (so anyone they shared it with also lost access).
- The user who originally shared the file in Connections either revoked access to it or allowed permissions to expire.
- Network connection issues caused a temporary interruption that prevented people from accessing the file.
Ask the file's original sharer to verify its permissions; then ask the person who clicked the link to verify that they are successfully logged into the same Connections Cloud organization as you and are successfully logged into Watson Workspace. Then they should try clicking the link again.
Share a Connections file with a space (from Connections)
If your organization enables the Workspace integration you can share your Connections files directly to a space in Workspace. Here's how:
- Go to Connections Files.
- Select the file you want to share.
- Make sure you are in list view and select More, and then More Actions.
- Choose Share to Watson Workspace.
- Select the space where you want to share the file
- Click Share link.
In most cases, everyone in the space will have read access to the file, including anyone added to the space after the file was shared. Read this article to learn more about enabling this integration