We provide a best-effort support for Watson Workspace Preview users. Our team is worldwide and motivated to make this a positive experience, but because we are busy designing and developing new features, we cannot guarantee 24x7 support but we'll resolve issues as quickly as we can (generally during business hours).
If you're looking for support, look through our Help Center knowledge base and forums to see if someone else has the same issue you do. If not, post to the forums and we'll respond as soon as we can.
Here's the contact form if you need to contact us directly.
IBM enterprise grade support for Watson Workspace Essentials
Watson Workspace Essentials administrators with an active subscription are also eligible to open support cases with IBM Customer Support (https://www.ibm.com/mysupport). To learn more visit our support guide.