New Android and iOS apps in the app store!
A quick recap
March 7, 2017
It was great to meet so many of you at Connect this year! We thought we would do a quick recap of all the new capabilities that came out just in time for Connect - just in case you missed any. We added direct messages, mentions, moments on mobile, a banner that shows the moment you clicked, an indicator for where you left off, unread indicators in the navbar, an emoji picker, nudges for rich markdown, improvements to our third party apps view, and search typeahead for direct messages and spaces. We also improved the way moments work and added highlights to moments to focus your attention on the most important stuff.
Plus, we've got a ton of stuff that we're really close on a few things, like search (yay!), synchronizing all those unread marks that you have, and seeing who's available. We previewed action fulfillment and a review process for apps at Connect too, so watch out for those.
Did you know: You can enter an email address into the direct message typeahead field to invite anyone to chat and to Watson Workspace? Give it a go!
Focus your attention
March 6, 2017
Moments isolate actions, decisions and commitments – but sometimes even those messages can be long. Now, we're highlighting the exact phrase in the message you should pay attention to – and making it a lot easier to scan for what matters. Launch Moments and check it out!
Make your app cognitive
February 24, 2017
Developers, we’ve got lots of updates for you, which is great news for end users too. You already know you could develop an app using Watson Work Services APIs, but now, (drumroll please...) you can make it cognitive by training your app to understand specific business dialect with Watson Conversation.
Moments normally picks out questions, actions, and commitments in a conversation. But when Watson Conversation recognizes a business dialect in the conversation, moments can highlight those terms, the way it does to actions, questions and commitments now. And, it can tie that dialect to specific intents – user desires you define that Watson Conversation can act on.
For example, you could train your app to recognize when people are discussing sales opportunities. Every time there's a conversation related to sales opportunities, your app can automatically respond with the latest sales leads and highlight those messages in moments.
Here's a final piece of good news. Now, there are two ways you can make your app available to others to add to their spaces. One, you can submit your app to our apps view so it shows up in each space. Two, by adding the Share this App button to your site.
Your emoji here 😃😜👏🐝
February 21, 2017
Finally, emojis on the web are here! Most of you have found clever ways to add emojis – but hopefully you'll find it a whole lot easier to add them now. Click the emoji picker in the input field and select your favorite emoji from the list.
Little teal dot
February 21, 2017
Now that we have spaces, direct messages, and mentions in the toolbar, do you find yourself switching between direct messaging and spaces? Are you worried you might miss a message? Well, worry no more. We’ve added a teal dot that appears when there are new messages in any of the views you aren’t in. You’ll find similar indicators, with number counts, in iOS and Android.
Android app update on Google Play
February 21, 2017
Where you last were
February 17, 2017
Conversations move quickly. We know you're not always in the same space or conversation, but when you return it's helpful to see where you last were. Good news! We've added a line to the spot where you last were. You can start reading where you left off or click to jump straight to the bottom. Missed too much? You can also click to jump to moments from the line to see a summary of what you missed.
Moments are mobile
February 17, 2017
Need to catch up on the go? Moments are now available on your iOS device. 🎉 You've got the power of Watson in the palm of your hand.
Simply scroll towards older messages in a space and you'll see the Moments button. Click it to see a smart summary of the activity in your space. Quickly scan key topics, actions, questions, commitments that were automatically highlighted from the conversation. There aren't any excuses for being out of the loop! To learn more about Moments, see Understanding moments.
Can we talk – privately?
February 17, 2017
Working in your space is a great way to communicate with your entire team at once. But what if you want to have a private conversation with just one other person? Sometimes you just need to have a sidebar that doesn't require everyone. Now, you can send anyone a direct message, if they aren't in your organization and they haven't used Watson Workspace before. Just enter their email address in the search field, add a message and we'll email it to them so they are sure not to miss it. If they're already using Watson Workspace, or happen to be in your organization, just type their name to start a direct message.
The best part is that direct messages are persistent. You only have to create a direct message once with another person and you will never lose the history of your conversation.
Sometimes messages can get lost in the fray. We added mentions last week so you could notify people that really need your attention. Today, we've added a home for all your mentions. Having a view with all your mentions means you can easily jump to all the important things your teammates wanted you to pay attention to.
To access the mentions view, click Mentions in the toolbar – it looks like a bell. Tap one of your mentions and you'll be taken directly to the place you were mentioned in the space.
Resource view improvements
We're rolling out tons of updates this week. Today, we added a feature to the Resource view. Now, you can see a small preview of the images in your space in the resource view. If you've added a screenshot, you'll see a thumbnail sized snapshot. It even works with images that were pasted into the conversation.
Once you found the file you want, hover over the file in the drawer, click the button that appears, and you can see a couple of options. Click Go to message to see the message in the conversation. Click Download file to, um, download the file.
Keeping you in the moment
When you click a Moment from the list of moments in your space, Watson Workspace shows you the place in the conversation where that moment occurred for context. Now, we pull some of the valuable information from the moment and pin it to the top of the converstation so you can reference it while you're looking over what happened in your conversation. If you move beyond the moment, the pin goes away, and it goes back to normal when you leave the space.
Now that you mention it...
February 3, 2017
Conversations move quickly. When you're collaborating with lots of people, sometimes you need to call extra attention to a post. Mentions are now available in your spaces on web (and coming to mobile in the next app store update). On web, use the @ symbol before you start typing a name. In the future (and on mobile), you'll be able to just start typing a person's name or use the @ symbol, whichever you are most comfortable with.
To be formal, leave the full name that appears by default. Press backspace to remove the second name for a more casual shout-out.
You'll get an email notification every time someone mentions you. But stay tuned, we're working on email notification settings and push notifications, that will notify you right in your app. And, because we know you'll ask, we're also working on a mention for the whole space – @space.
February 3, 2017
You may already know that the Resource view stores all of the files your team has shared in a space. Now, Go to message shows you the point in the conversation when someone shared the file. It's a great way to help you remember the discussion or decisions you made at the time.
Hover over any file in the drawer, click the button that appears, and you can see the options. Click Go to message, and Watson Workspace finds the file in the conversation and scrolls to the point when the file was uploaded.
In the same menu, you can click Download file to download the file.
There are a few more features on the way soon, so stay tuned!
We moved all your files for you
January 31, 2017
The Resource view is a quick and easy way to find all the files your team shared. When we first introduced it, we moved the most recent files your team shared. This week, we've finished moving all the files your team shared to the Resource view. Whether you're sharing important documents or cute dog photos, the new resource view helps you see your shared content and quickly download what you need.
All your resources in one place
January 6, 2017
We're storing all your resources in the resources view now. There's one place to see all the resources that have been shared by people in your space. So far, we've pulled in the files that have been uploaded most recently but we'll be going back and migrating them all into the view. Don't worry, we didn't lose anything!
We've got a ton of other updates coming soon:
- Direct Messaging
- Moments on mobile
- More awesomeness with moments
Web update: I see you typing...
December 9, 2016
Wahoo! Now, you can see who is responding to you with our new typing indicator on the web. No matter where you are, you can see who is responding to you in real time, even if it's more than one person. Go ahead, check it out!
iOS update: Cut down on the Noise
December 8, 2016
Notifications help you keep up with work when you're on the go, but sometimes you just need to focus or keep the noise to a low roar. It was already possible to mute all your spaces. But now, on iOS and Android, and coming soon on web, you can mute notifications for each space individually. Swipe left in the spaces list or go to the space settings to mute the space.
You also gave us feedback that it was too hard to add a member on iOS devices, especially in spaces with a long member list. The new update has moved this action to the top of the list. Thanks for the input! Keep it coming.
November 17, 2016
Great news today! We just rolled out a handful of new features. For example, each of your spaces have their own URL now. You can copy it, bookmark it, and go straight to your favorite space when you sign in each day. There are a few other things you should check out too.
- You can tap any image in the conversation for a full size preview on iOS.
- Hover over an image or file on web to download.
- You can add or invite more than one person at a time to your space from your mobile device – so add all your friends and get your work done.
- And we tweaked the All spaces list on iOS. Yes, the space icons are larger!
Putting Watson to work for you!
October 24, 2016
We're at World of Watson this week so it's all about what can Watson do. Just in time for our preview launch, we're excited to roll out our first example of Watson at work in our offerings – Moments. They're smart summaries of the conversation. You won't come back after lunch to 400 unread messages anymore. You can skip right to the moments view and see all the key actions and topics automatically gleaned from the conversation and summarized for you, as well as who participated in the conversation, how long it lasted, and more. Think about the time you'll save catching up and you'll never miss an important moment again! Plus, you can use the very same services to build your own cognitive app. Check out our Developer Experience.
That's not all, at World of Watson we are demoing a bunch of new integrations in Watson Workspace. Today, we've added two – IFTTT and Slack. Go to your space settings and add a Slack channel and collaborate directly with your peers who are using Slack. Or, visit IFTTT and create an applet you can add to any space, like "post every photo I take and save to my iPhone WoW folder directly in my WoW space." Now you really can have all your communication in one place.
You're invited to our Preview
October 21, 2016
Lucky you! You've been added to our preview. On top of that, we finally have a name! Introducing Watson Workspace and Watson Work Services. We're in preview because we know we have a long way to to go to get to where we want to be, but we made it our goal from the beginning to be as open as possible. We know there's no better way to get real feedback and be confident about our direction then from users like you and putting our offerings to the test in your everyday work.
At times, it's gonna be rough around the edges, but we are committed to building tools and services that work for you so let us know when it's not working, and when it is.
A few things changed in Watson Workspace. You'll notice some new branding, fewer hexagons, teams became spaces, and a few new icons. We hope you like our new "Watson-y" look.
Feature-wise, here's what's new:
- You can invite anyone by email address and they'll receive an email notification. You'll receive an email every time you've been added to a new space too.
- You can share files, copy & paste images directly into the conversation stream.
- You can format your content with bold, italics, code, and code block.
- We've created a custom sound so you can easily pick out your Watson Workspace messages. Plus, you'll see in-app notices and badges when there are new messages.
- We've updated user account settings. You can turn sound off or on, mute all spaces, changes your settings for email notifications and even upload a user photo.
Not that long ago...
We've been calling ourselves Project Toscana, our pre-release project name, for a little while now and slowly adding a few more of our peers into the mix. It's so much more fun with others. It's just the basics right now, but we are excited for you to check it out and give us feedback, even if it is only chat.
This is what you can expect right now. And because we know we'll hear it, making it easier for you to invite others is at the top of our list is. For now, you'll need to contact us.
Update: You can now invite anyone you want by email address.
- We've got a web app, iOS app, and Android app.
- You can create a team with one or more people. Yes, you can create a space with no one else if you just want to check things out – although it might feel a little lonely talking to yourself.
- You'll get push notifications for every new message but you can mute all your spaces if you need a little peace and quiet.
- You can also manage your team settings by tapping the space name on the web, icon on iOS, or overflow menu in Android. Add or remove members, change the space name, leave or delete your team.